O. Reg. 394/23 was amendedIn force May 25, 2026 · detected June 11, 2026

Major case management rules updated: file co-ordinator data-entry duty narrowed, new manager review duty added for non-threshold investigations

MAJOR CASE MANAGEMENT AND APPROVED SOFTWARE REQUIREMENTS — under the Community Safety and Policing Act, 2019

Plain-language summary · AI-assisted · not legal advice

Two substantive changes affect how police services manage major case investigations. First, the file co-ordinator's information management duties have been narrowed: the requirement to ensure all investigative information is *entered* in the approved software has been removed from the subsection covering information management duties (though a separate duty to ensure entry in accordance with the regulation remains). Second, the major case manager overseeing a non-threshold investigation now has an explicit additional duty to review all investigative information entered into the approved software to check its accuracy and completeness. Police services and their major case teams should review internal procedures and training materials to reflect both the adjusted file co-ordinator responsibilities and the new manager review obligation.

Who this affects: police service major case managers · file co-ordinators · chiefs of police · police service compliance and training leads

Source of truth: O. Reg. 394/23 on ontario.ca · consolidated version 20

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